Business challenge
Our client needed to coach the senior team to turn around transformation efforts and ensure continuous delivery of benefit to customers and front-line workers.
One of Australia's largest government agencies was in the midst of a large, capital‑intensive, digital transformation.
With hundreds of millions of dollars spent and little achieved in terms of front‑line benefit, they were under growing pressure to change course.
How we helped
- Align all stakeholders on transformation objectives, priorities and measures of success
- Construct a transformation portfolio with the top‑10 most critical projects by collating feedback from 70+ stakeholders
- Implement a robust, agreed benefits measurement and tracking process
- Re‑design the project funding approach, improving transparency and budgetary control
- Structure and coach multi‑disciplinary, self‑managed teams with rigorous project management disciplines
- Develop and implement 'Agile' approaches to governance, cutting red tape and addressing roadblocks